Although using electronic cigarettes isn't exactly a rocket science, vaping does take a bit of practice, especially if you are new to vaping. However, once you understand the basics of how to care for and troubleshoot an e-cigarette, they’re relatively easy to maintain.

Here are some of the more common problems users have – and how to deal with them. 

1. Battery is not working. 

There might be few reasons for your battery not working, so we’ll start with the most obvious problems and then work down the list:

  • As silly as it may sound, it may simply need recharging. See how to charge your ecig correctly here.
  • Check if the battery is on - even if you didn't realize it actually had an ON/OFF switch you might have turned it off accidentally. 
  • Do the indicator lights on your charger work? If you get no lights, or the lights aren’t switching, you might have a charger problem.
  • Lastly, the battery mey be faulty - this is why it's always handy to have a spare one on you.
2. Poor vapour production. 
This may be caused by:
  • Weak battery - the more powerful the battery you are using, the more vapour you are going to get from it.
  • PG/VG ratio - most e liquids have 50PG/50VG ratio. If you want more vapour, you should go for e juice with more VG (for example our Premium Eliquid Range that features 70VG/30PG).

3. Not getting enough of a throat hit. 

  • You may be using wrong e liquid. PG leads to a greater throat hit, while VG leads to greater vapour production.
  • Again, it may also be down to the device you are using. If you are reluctant to use big box mods, we recommend upgrading to Variable Voltage ecig pens, such as Vision Spinner 2 or our Tokyo kit.
  • Another reason behind not getting enough of a throat hit could be flooded atomiser / clearomiser. Best thing to is to clean it - see here how to clean your atomiser.

4. Getting ejuice in your mouth.

If you are puffing away on your electronic cigarette and liquid seems to be pouring into your mouth, you might be overfilling the clearomizer. Alternatively, you might find that you are “drawing” far too much on the cigarette – either too long an in-breath, or too hard!

Unscrew the clearomizer from the battery and wipe any liquid residue away. Once you have done this, give the middle hole of the clearomizer a good blow to make sure that you are clearing any excess away.

5. Nicotine hit is too low. 

This is very common amongst those who have recently made the switch. The solution is simple - choose stronger e-liquid that has a higher quantity of nicotine, to get the same effects as you would from smoking a cigarette. You’ll be surprised at the strength of some of the strongest products on today’s market.

6. Burnt / bad flavour. 

Occasionally, an e-juice that tasted great will suddenly taste horrible. Maybe you’re getting a burnt or stale flavour, or maybe it’s lost it’s flavour altogether. In other situations, an e-juice may taste bad right from the start. Here are a couple possibilities that could be affecting the flavour:

  • Dirty wick / coil. We recommend cleaning your atomiser / clearimzer every couple of weeks to avoid the horrible burnt taste,
  • Dry thits -  If you let your e-juice run dry, you’ll get a nasty burnt flavour known as a “dry hit.” A dry hit can also occur if the wick isn’t working properly due to excess residue or an e-juice that’s too thick.
  • Improper components: If you’re using a low resistance atomizer at too high of a voltage, it can burn your wick and / or e-liquid providing a nasty burnt flavour. Lower your settings if you have a VV/VW device, or consider a higher ohm product.
  • At one time or another, most vapers will experience a phenomenon known as “vapers tongue.” This is a strange condition that occurs when the olfactory system, responsible for allowing your brain to decipher different flavours, becomes overloaded and completely shuts down. It’s definitely more common for recent smokers, but anyone can get it and it results in the complete loss of flavour for hours or days at a time. Be patient, drink lots of water, and experiment with new flavours until your sense of taste returns.